About Me
Motivated IT Support and Cybersecurity student currently working as a Junior IT Support Intern. Skilled in Windows/Linux troubleshooting, printer and peripheral support, LAN/Wi-Fi connectivity, IP addressing, DNS/DHCP basics, device setup, remote desktop assistance, end-user support, ERP/product data support, and office IT operations. Seeking an Information Technology Associate / IT Support role to resolve technical issues quickly, support users professionally, and maintain smooth IT operations.
Skills & Technologies
Work Experience
Junior IT Support Intern
Provides daily IT support including troubleshooting hardware, software, printers, scanners, and connectivity issues. Maintains desktops, laptops, and network devices, handles LAN/Wi-Fi and IP configuration issues, supports remote desktop and system performance concerns, coordinates with vendors to reduce downtime, and supports ERP/product data preparation including cleaning and organizing inventory information.
Projects
Office IT Troubleshooting Practice
Practiced real office IT troubleshooting including printer connectivity, print spooler checks, cable verification, driver/default printer settings, basic network diagnosis, printer sharing, and user support to reduce repeated printing issues. Followed a step-by-step support process to identify the issue, test the fix, and confirm successful resolution with the user.
Secure Login System with Password Hashing
Built a secure authentication system using password hashing to reduce plaintext credential storage risk and applied secure coding practices to improve login security. Implemented basic validation and database-backed login flow to understand secure credential handling in practical applications.
Basic Password Strength Checker
Created a password strength checker based on length, uppercase letters, numbers, and special characters with real-time feedback for better password quality awareness. Improved user security awareness by showing simple password quality guidance during password creation.
Education
B.Tech
Computer Science with specialization in Cyber Security