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About

Motivated IT Support and Cybersecurity student currently working as a Junior IT Support Intern. Skilled in Windows/Linux troubleshooting, printer and peripheral support, LAN/Wi-Fi connectivity, IP addressing, DNS/DHCP basics, device setup, remote desktop assistance, end-user support, ERP/product data support, and office IT operations. Seeking an Information Technology Associate / IT Support role to resolve technical issues quickly, support users professionally, and maintain smooth IT operations.

Experience1

  1. Junior IT Support Intern

    May 2026 — Present

    EGNK Home and Design

    Provides daily IT support including troubleshooting hardware, software, printers, scanners, and connectivity issues. Maintains desktops, laptops, and network devices, handles LAN/Wi-Fi and IP configuration issues, supports remote desktop and system performance concerns, coordinates with vendors to reduce downtime, and supports ERP/product data preparation including cleaning and organizing inventory information.

Projects3

  • Office IT Troubleshooting Practice

    Practiced real office IT troubleshooting including printer connectivity, print spooler checks, cable verification, driver/default printer settings, basic network diagnosis, printer sharing, and user support to reduce repeated printing issues. Followed a step-by-step support process to identify the issue, test the fix, and confirm successful resolution with the user.

    • Windows
    • Printer
    • Network

  • Secure Login System with Password Hashing

    Built a secure authentication system using password hashing to reduce plaintext credential storage risk and applied secure coding practices to improve login security. Implemented basic validation and database-backed login flow to understand secure credential handling in practical applications.

    • Python
    • MySQL
    • SHA-256
    • bcrypt

  • Basic Password Strength Checker

    Created a password strength checker based on length, uppercase letters, numbers, and special characters with real-time feedback for better password quality awareness. Improved user security awareness by showing simple password quality guidance during password creation.

    • JavaScript
    • Java

Education3

  • B.Tech

    2023 — 2027

    Poornima University

    Computer Science with specialization in Cyber Security

  • Class 12

    2022 — 2023

    Sharda Sadan Sr. Sec. School, RBSE Board

  • Class 10

    2020 — 2021

    Govt. Sr. Sec. School, RBSE Board