About
Results-driven Senior Supervisor with over 10 years of experience in managing operations, leading high-performing teams, and driving operational excellence. Proven track record of improving workflows, developing talent, and exceeding performance targets across logistics, operations, and aviation environments.
Experience5
Senior Supervisor
Oct 2024 — Sep 2026Casby Logistics Pvt Ltd · India
Oversaw daily port operations, ensuring efficient utilization of facilities, equipment, and personnel. Coordinated with shipping lines, terminal operators, and customs authorities to facilitate smooth cargo movement. Implemented safety protocols and ensured full compliance with regulatory standards and customs requirements. Managed budgets, resource allocation, and personnel to achieve operational performance goals.
- Improved productivity and reduced operational costs.
- Enhanced customer satisfaction through strategic initiatives.
Warehouse Supervisor - Operations
Sep 2023 — Sep 2024TNI Worldwide Logistics · Dubai
Managed core warehouse operations, including inventory control, receiving, and dispatch processes. Supervised daily staff activities and ensured performance maintained established productivity benchmarks. Conducted thorough quality inspections of incoming shipments and handled return processing for damaged or incorrect materials.
- Significantly improved turnaround times through optimized schedules and task delegation.
Senior Associate
Apr 2021 — Aug 2023Eben Telecom Pvt Ltd · India
Delivered targeted training programs to enhance team communication, product knowledge, and service delivery. Acted as the primary point of contact for complex customer escalations, ensuring rapid and effective issue resolution. Maintained high customer satisfaction and brand loyalty through proactive problem-solving.
- Enhanced team communication and service delivery through effective training.
Senior Analyst - Google Mapping Project
Oct 2019 — Mar 2021Wipro BPO Pvt Ltd · India
Worked on Google's mapping platform to ensure high data accuracy and geographic consistency. Conducted quality analysis and implemented precise data corrections to optimize user experience. Collaborated with cross-functional teams to streamline workflows and guarantee timely project delivery.
- Optimized user experience through data accuracy improvements.
Security Executive
Feb 2016 — Jul 2019SpiceJet Ltd · India
Managed passenger screening and baggage checks while ensuring strict compliance with aviation safety protocols. Acted as a first point of contact in conflict situations, resolving issues while maintaining safety and service quality.
- Contributed to a smooth and secure boarding experience.
Education4
Post Graduation in Microbiology
2017 — 2019Nagarjuna University, Guntur
Graduation in MIGC
2013 — 2015Osmania University, Hyderabad
Intermediate
2010 — 2012Narayana Junior College, Hyderabad
Higher Secondary
2008 — 2010K.V.S.V.P.N.P.A, Hyderabad
Certifications2
Diploma in Warehouse & Procurement
2025ISSD (International School of Skill Management Development)
Diploma in Aviation, Hospitality & Travel Tourism
2016Frankfinn Institute of Aviation